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UK Delivery
Pets at Cobbs Corner will deliver to any home or business address anywhere on the UK Mainland, as well as the Scottish Highlands and Islands. You do not have to be at home to accept delivery and if you spend £35 or more, there is no delivery charge. (excludes certain remote postcodes for which delivery will still be free if spending £59.99 or more)
When will my goods be shipped?
99.7% of all orders are despatched the same or, at worst the next business day when you place your order before 1pm. However in some cases this cannot be guaranteed. Unless the items you have ordered are out of stock, your order will always be delivered to you within 3 working days but in all cases, you will be notified via our shopping confirmation email within 24 hours of placing you order. You may also check the status of your order at any time on our order status page.
How much does shipping cost? Is It Really FREE?
Shipping is calculated on the delivery post code and the amount being spent on your order.
Orders sent by courier are FREE in most areas of the UK if the value of your order is over £35. In the Scottish Highlands and Islands delivery is still free although you must spend £59.99 in order to qualify.
Orders less than £35 will attract a delivery charge which is clearly displayed before you checkout.
If you live in the in Brighton, Hove, Portslade, Southwick or Shoreham areas, delivery to these areas is FREE but you must either order by telephoning us on 01273 439299 or E Mail us at support@petsatcobbscorner.co.uk with your order details and contact phone number and we will get back to you to confirm your order and arrange payment which can either be cash on delivery or card payment over the phone.
What happens if I am out?
When placing your order if you believe you may be out when delivery is made, you should note where we should leave your order in the special instructions box at the checkout. On the day of delivery, if you are not able to be in all day and have not left any special delivery instructions, our couriers will contact one of your neighbours or leave your order in a safe place on your property. Pets at Cobbs Corner cannot accept responsibility for the package once left.
Of course it is always helpful if you think you may be out to enter some special instructions at the checkout to let us know where it is best to leave your order or which delivery day you would prefer. If you do not want us to leave your package if you are out, please inform us of this when placing your order.
Delivery Schedule
At the checkout, you have a choice of delivery schedules to suit your requirements. 48 hours from despatch, (standard option) or 24 hours from despatch,
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